Author: Gist Correspondent

The Federal Competition and Consumer Protection Commission (FCCPC) has dismissed reports claiming a ban on airtime borrowing and data advance services, clarifying that no such directive has been issued.

In a statement signed by its Director of Corporate Affairs, Ondaje Ijagwu, the Commission described the reports as misleading, reaffirming that consumers remain free to access lawful telecom value-added services.

The FCCPC explained that it has not prohibited airtime or data advance offerings, noting instead that recent regulatory actions are aimed at strengthening transparency and accountability within the sector.

It said the introduction of the Digital, Electronic, Online, or Non-Traditional Consumer Lending (DEON) Regulations in July 2025 was in response to persistent consumer complaints over hidden charges, unfair deductions, and lack of service clarity.

According to the Commission, the regulations are designed to enforce proper disclosure of fees, promote responsible service practices, and enhance consumer protection across digital lending and related services.

The agency added that the framework also mandates proper registration of operators and ensures improved oversight, particularly in areas where consumers have raised concerns.

Ijagwu noted that investigations revealed some telecom operators engaged in restrictive third-party arrangements that contravened provisions of the Federal Competition and Consumer Protection Act, 2018.

He said the regulations were introduced to open up the market, allowing greater participation by local operators while promoting fair competition alongside foreign partners.

The Commission further alleged that certain vested interests have launched misinformation campaigns to resist reforms aimed at creating safer and more transparent markets.

It emphasised that operators are expected to structure their commercial relationships in line with Nigerian laws, stressing that outsourcing or partnership arrangements do not exempt them from compliance with consumer protection standards.

The FCCPC disclosed that affected operators were initially given a 90-day compliance window from July 2025, which was later extended to January 5, 2026, to regularise their operations.

However, it noted that some service providers failed to meet these requirements and continued operating models that had attracted consumer complaints over time.

The Commission clarified that any temporary suspension or disruption of services should be attributed to decisions taken by non-compliant operators, not regulatory action.

Describing claims of a ban as “mischievous,” the FCCPC urged Nigerians to disregard false narratives and rely on verified information.

It reaffirmed its commitment to protecting consumers, promoting fair competition, and ensuring transparent digital financial practices while working with regulators and service providers in the public interest.